What To Know About Handling an HVAC Warranty Repair



This time of year, we often get questions about air conditioner or heater repairs that need to be made in relatively new homes or homes that are new to you. The home owners want to know how to take advantage of a warranty on relatively new equipment. There are several things to know about equipment warranties that can save you some time and hassle.

Did you know your equipment comes with a limited Manufacturer’s Warranty?

Most manufacturer’s of HVAC equipment, like Carrier, require any new equipment to be registered in order to receive the full, limited warranty. Whether you have a brand new heat pump, central air system or a new motor installed, the part needs to be registered with the manufacturer.  This ensures that any licensed HVAC contractor can perform warranty service if that part goes out. For new homes, the limited warranty date starts at closing. These limited warranties can be filed and looked up online. If you have questions about how long the limited warranty lasts, ask your HVAC contractor.

How long does the limited warranty last?

If a limited warranty is filed for a new system within a certain time period, the limited warranty for the system can last up to 10 years depending on the manufacturer. If limited warranty if filed late, the warranty reverts to 5 years for parts. It pays to make sure the limited warranty for equipment is filed in a timely manner. Southern Seasons Heating and Air always files warranties online on-site as part of our regular service to ensure it is done correctly and on time.

Keep in mind that if equipment is replaced at year 8 under a 10-year limited warranty, the new equipment installed under warranty will carry 3 more years under warranty. Manufacturers will cover the remainder of the warranty period or one year, whichever is longer. It will likely the new equipment will last much longer than a year, but this fulfills their warranty obligation.